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These Terms & Conditions set out the rules that apply every time you access b7bet, open an account, place a wager or move funds through bKash, Rocket, or Upay. Access and eligibility depend on your local law and eligible region, so read this page fully before you start.
Every action you take on b7bet — from creating your account to requesting a withdrawal through Rocket or bKash — is governed by these Terms & Conditions. By completing account registration, you confirm that you have read, understood and accepted each clause in full. If any part of these terms conflicts with your expectations, do not proceed with registration. We may update these Terms & Conditions when the platform changes, when payment processes are revised, or when our policy obligations require it. When an update takes effect, a notice will appear in your account dashboard. Continuing to use the platform after that notice means you accept the revised terms. Certain activities — depositing via Upay, moving funds through bKash, or accessing live table sessions — may carry specific sub-conditions detailed in the relevant section of your account settings. Those sub-conditions form part of these terms and carry equal weight. Where local law or regional eligibility affects what you can access, the stricter rule applies. We do not override local legal obligations, and we do not represent that all services are available in every jurisdiction. Review the eligibility conditions shown in your account area before placing any transaction.
These Terms & Conditions apply to your registered b7bet account, the game lobby, and every payment transaction you initiate. They do not extend to external services or third-party platforms you reach from links within the site. Knowing the boundary helps you understand where our obligations end and yours begin.
All login sessions, account registration steps and credential changes fall within these terms. You are responsible for keeping your login details private. Any activity that occurs under your account is treated as authorised by you unless you report a security issue through the support route shown in your account.
Every deposit and withdrawal processed through bKash, Rocket or Upay is subject to these terms, including the verification steps required before a withdrawal is released. Transaction records are visible in your account history and serve as the reference point for any payment query you raise with our support team.
Game titles, promotional notices, odds displays and any text published within the b7bet lobby are covered by our content policy, which forms part of these terms. We may update, remove or replace content without prior notice where required by policy or provider conditions.
Game content supplied by studios in our lobby operates under each studio's own terms of service. Payment processors such as bKash and Rocket apply their own user agreements independently. b7bet does not control those third-party terms and cannot be held responsible for changes a third-party provider makes.
These Terms & Conditions are not one-directional. They also describe the practical steps available to you as an account holder. You can review your full transaction history — every bKash deposit, Rocket withdrawal and Upay transfer is timestamped and stored in your account wallet history page. If a record looks incorrect, you have the right to raise a formal query and request a review. You can also update your personal account details, including your registered mobile number, directly through the account settings area; fields you can edit are clearly marked, and fields that require identity verification before a change is accepted are flagged as such. If you want to understand why a specific policy clause applies to your account, or why a particular transaction was held for verification, you can open a support request through the live chat route shown in your account panel. Every query is logged with a reference number so you can follow it up.
Your account history page shows every payment event in chronological order. Each entry includes the method used — bKash, Rocket or Upay — the amount, the time and the current status. Use this as your primary reference when raising any payment question.
Navigate to account settings to edit personal information. Changes to your registered mobile number or linked wallet require a verification step before they are saved. The fields that need verification are clearly labelled inside the settings page.
If a clause in these terms is unclear or you believe it has been applied incorrectly to your account, open a support ticket through the live chat or email route in your account panel. Include your account ID and the relevant transaction reference to speed up the review.
You may request account closure at any time by contacting our support team through the channel shown in your account. Any pending balance will be processed to your verified payment method before the account is closed, subject to identity verification.
For any question about how these Terms & Conditions apply to your account, your payment history or your access rights, use the contact routes published in your account panel. We aim to keep every policy query traceable — so always use a route that generates a reference number.
Access the live chat option from your signed-in account panel. This route is suited to questions about transaction holds, account access issues and any policy clause that affects an active session. Each conversation is logged with a reference ID.
Send policy and account queries to the support email address shown in your account contact page. Include your account ID, the transaction reference number and the specific clause or issue you are querying. Email creates a written record of your request.
The Help Centre section inside your account dashboard covers common policy questions, including how payment verification works for bKash and Rocket transactions, how to read your account history and how to submit a formal correction request.
These Terms & Conditions extend to how b7bet handles the information associated with your account. We collect the account and payment data needed to process transactions, verify identity and maintain accurate records — nothing beyond what the platform requires to function. Payment records linked to bKash, Rocket and Upay transactions are retained in line with our data retention schedule, which is described in our Privacy Policy. If you want to know what data we hold, or you want to request a correction, you can do so through the support routes listed in your account panel.
Account data and payment records — including bKash and Rocket transaction logs — are stored securely and used only to operate your account, process payments and comply with applicable policy obligations. We do not sell your account data to third parties.
We use session cookies to maintain your logged-in state and analytical cookies to understand how the lobby is navigated. You can review the cookie settings available to you in the site footer. Continued use of the site after reviewing that notice constitutes acceptance.
You are responsible for the security of your login credentials. Do not share your password or account PIN with anyone. If you suspect unauthorised access, change your password immediately and notify us through the live chat route visible in your account panel.
If you want to request a correction to your personal data, query how your payment information is stored, or ask about retention periods for your Upay or Rocket transaction records, raise a formal support request through the email route in your account panel.
The questions below cover the situations most account holders ask about when reading these Terms & Conditions. If your question is not answered here, use the live chat or email route in your account panel.
Yes. Every deposit or withdrawal you process through bKash falls within these terms. The payment clause covers the verification steps required before a transaction is approved and how disputes are handled. Your bKash transaction records are visible in your account history page.
We publish a notice in your account dashboard when terms are updated. Continuing to use the platform after that notice appears means you accept the revised version. If you do not accept the updated terms, you should stop using the platform and contact support to discuss account closure.
The payment section of these terms covers all Rocket transactions. For the specific verification steps and limits that apply to your account, check your account settings page — the fields and instructions shown there are the authoritative reference for your individual account conditions.
Access and eligibility depend entirely on your local law and the eligible regions defined in these terms. We do not override local legal obligations. If your region restricts access to this type of platform, these terms cannot change that. Review the eligibility section in your account area before transacting.
Open a support request through the live chat or email route shown in your account panel. Include your account ID, the relevant clause reference and any transaction ID connected to your query. Every request is logged with a reference number so you can track its progress.
Yes. Studios such as Pragmatic Play, PG Soft and JDB operate under their own terms for the game content they supply. Our terms govern your account and payments on this platform. The two sets of terms operate independently, and we are not responsible for changes a studio makes to its own terms.